Tech Support

Showing Up to the Event and Getting In

What you need to bring:

  • Your Mobile Device with Your Mobile Tickets in Your App
    • Tickets will be under “Tickets” in Your Ticket Hoss App

Check-In Location

Proceed directly to the grandstand entrance gates for quick and easy access.

Some tracks may have a designated entrance. Check the FAQ section for the track or event you’re attending.

No Service / Trouble Accessing the App

If you don’t have internet connectivity, you won’t be able to buy a ticket, transfer a ticket, or reverse a transfer, but you will be able to access your tickets.

If for some reason you cannot access your ticket, don’t worry! The track attendant can check you in with the photo ID of the ticket purchaser or ticket holder.

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