Tech Support

Payment Methods

Ticket Hoss Accepts…

Ticket Hoss payments are securely powered by Stripe, the leading online payment processor in the world, used by companies like Amazon, Google, and Lyft. Stripe is PCI Service Provider Level 1 the most stringent level of security certification in the payments industry.

When Entering Your Credit Card Information into the Ticket Hoss App, that data is encrypted and securely sent to Stripe. Ticket Hoss does not store or have access to your Credit Card Information. 

Setting Up

Adding a Credit or Debit Card

From the Ticket Hoss App Menu:

  • Go to “Payments” in the Ticket Hoss App menu
    • Go to “Payment Types”
    • Tap the Orange “Add Card” button
    • Fill out the Required Card Info
      • Enter the Card Number
      • Enter your Name as it appears on the card
      • Enter the Expiration Date
      • Enter the 3-Digit CVC/CSV Code
      • Enter the Billing Zip Code
      • Enter a Label for your Card – ie. My Debit Card
      • Check the box next to “Make Preferred Card” if you’d like this card to be the default Payment Method used at Checkout
    • Tap “Add Card”

Apple Pay

If you have Apple Pay setup on your iPhone, you will automatically have the option to use Apple Pay at checkout without needing to add a Payment Method in the App.

Google Pay

If you have Google Pay setup on your Android, you will automatically have the option to use Google Pay at checkout without needing to add a Payment Method in the App.

International (Non-U.S.) Credit Cards

Ticket Hoss accepts international credit cards of the type shown at the top of this sections.

The zip code can be an issue when you’re using an international card. Typically, you can enter either 00000 for the zip code or the last four digits of your card number plus “0.”

For Canadian and some other alphanumeric zip codes, you can enter only the numerical values in your zip code.

If you’re having trouble with this, please submit a Support Request to the Ticket Hoss Team.

Edit Payment Methods

From the Ticket Hoss App Menu:

  • Go to “Payments” in the Ticket Hoss App menu
    • Go to “Payment Types”
    • Tap on the Card you want to Edit
    • Edit the Card Information
      • Card Number, Cardholder Name, Expiration Date, CSV, Zip Code, Card Name and Preferred Card Selection can be Edited
    • Tap “Save”

Delete A Payment Method

From the Ticket Hoss App Menu:

  • Go to “Payments” in the Ticket Hoss App menu
    • Go to “Payment Types”
    • Tap on the Card you want to Delete
    • Scroll Down and Tap Delete
    • Your card will be immediately deleted.

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