Tech Support

Transferring Tickets

Transferring Tickets

Once you’ve purchased tickets, you can easily transfer them to anyone else age 13+. The process is simple!

From the Ticket Hoss App Navigation:

  • Open your Tickets
  • Select the Event that contains Tickets you want to transfer
  • Scroll down and tap the white “Transfer Tickets” button just below your Ticket
  • Select all of the Tickets you want to transfer to a single person by tapping on them to select them
  • When you’ve selected all of the ticket types you want to transfer, tap “Continue”
  • Use the orange plus (+) sign to search your contacts, or enter the Name and Phone Number for the person you’re transferring tickets to
  • Tap “Transfer Ticket”
  • The Ticket Recipient will receive a text message with links to download the Ticket Hoss app to receive their tickets
  • They’ll be prompted to sign up, and then the tickets will be immediately available in their Ticket Hoss App
  • You’ll also receive a text message notifying you that the tickets have been transferred

Reversing a Ticket Transfer

If plans change, you can easily reverse a ticket transfer (as long as you were the Ticket Purchaser). The process is simple!

From the Ticket Hoss App Navigation:

  • Open your Tickets
  • Select the Event that contains Tickets you want to pull back into your account
  • Find the transferred Ticket, scroll down and tap the white “Return Tickets” button just below your Ticket
  • Select all of the Tickets you want to return by tapping to select them
  • When you’ve selected all of the ticket types you want to return, tap “Continue”
  • Confirm the reversal by tapping “Yes Return My Ticket”
  • Your ticket transfer is immediately reversed and the ticket is available for use in your app account
  • The Ticket Recipient will receive a text message notifying them that you reversed the ticket transfer
  • You’ll also receive a text message notifying you that the tickets have been returned