You are able Request a Refund in Payments Section in the app by selecting the event and tickets that you are requesting a refund for. This request goes directly to the Event Promoter, and they will have the ability to respond and honor that request, in accordance with their refund / credit policy or take into consideration special circumstances around the purchase or event.

From the Ticket Hoss App Navigation

• Click on “Menu” from the bottom of the screen
• Choose “Payments” and then click “Refund Request”
• Select the purchase you’d like to request a refund for
• Select a reason for the refund request
• Select which tickets to include in the refund request
• Click the Refund Request button to submit

Requests must be submitted prior to the conclusion of the scheduled event.  Please allow 3 business days for a response.