Tech Support

Showing Up to the Event and Getting In

What you need to bring:

  • Your Mobile Device with Your Mobile Tickets in Your App
    • Tickets will be under “Tickets” in Your Ticket Hoss App

Check-In Location

  • Proceed directly to the grandstand entrance gates for quick and easy access.
  • Some tracks may have a designated entrance. Check the FAQ section for the track or event you’re attending.

No Service / Trouble Accessing the App

  • If you don’t have internet connectivity, you won’t be able to buy a ticket, transfer a ticket, or reverse a transfer, but you will be able to access your tickets.
  • If for some reason you cannot access your ticket, don’t worry! The track attendant can check you in with the photo ID of the ticket purchaser or ticket holder.

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