Purchases in Ticket Hoss are NON REFUNDABLE.

• When you purchase a ticket via the Ticket Hoss App, you are purchasing directly from the track or promoter hosting the event; Ticket Hoss is just the technology that makes it possible.

• Each track / promoter sets their own refund and credit policy and is responsible for issuing refunds, credits or exchanges. Pit Pay, Inc. does not facilitate refunds when events are cancelled.

• Tracks and promoters manage their process, so please watch for communication from the track or promoter via Push Notification, in the “Notifications” section in the app or via Text Message.

• When a refund is issued you will receive a text and email confirmation. Please allow 7-10 days for funds to be applied back to the payment method you used to make the purchase.

• Always check the track’s refund policy in advance. You can usually find the track’s refund policy in the track’s FAQ section in the app or on their website.

• Reach out directly to the Track or Promoter with questions.

Ticket Hoss fees are non-refundable.